Webook for steam sales12/30/2023 There are two options to set integration with ZD to reply to reviews - ZD email integration and ZD native app. What is the difference between ZD app integration and ZD email integration?.Integrations available for premium plan users: You can set the email integration to receive reviews to your email and proceed with replies.Īlso, it is possible to connect the helpdesk system to your AppFollow account and get reviews as new tickets there. Helpdesk Systems IntegrationsĪppFollow provides an option to work with reviews via your own email account. It is possible to disable this option from the Account Settings. So, there is no need to set the separate integration for every app (in case all the apps are from the same developer account in the store). Do I need to set App Store and Google Play integrations separately for each app?īy default, all the integrations with App Store and Google Play in your account will be shared between apps and Workspaces.Here is the video tutorial and step-by-step instructions on setting the Reviews&Replies integration. To set 'Reviews&Replies' integration, it is required to enter the Client ID and Client Secret. To set the 'Reply via Console' integration, it is required to set the Account ID. To reply from AppFollow, there is another integration needed - 'Reviews&Replies'. This integration doesn't allow you to reply from the AppFollow interface. 'Reply via Console' integration redirects to Google Play console to the particular review from where you can proceed with the reply. What is 'Reply via Console' Google Play Store integration?.Once the invite is sent, please contact our support team to finish the integration settings. If you want to set up several integrations: Admin or Customer Support + Marketing + Finance roles (Sales and Access to Reports will be marked automatically). Reply to Reviews (reply to reviews and edit responses): Admin or Customer Support roles.ĪSO Report (access to analytics) and Sales Report (access to sales data): Admin or Sales + Access to Reports + Marketing roles. Learn more in our article on App Store and Mac App Store Connect Integration With 2FA. If Apple does not allow you to create a new user without 2FA, you can invite us to your App Store Connect account. How can I set integration with the App Store if I have 2 factor authentication?.We guarantee all personal data is safe and the details we get through the integration are available only for team members in your account. Here are the instructions for App Store and Google Play integration settings. To connect the console and AppFollow, it is required to enter the credentials (there are different sets for different types of integrations). Such information as downloads and revenue report (Sales integration), data for the ASO Analytics page (ASO report integration) and ability to post replies to the reviews directly from AppFollow account (Reply to reviews integration) could be done by the connection between the store console and AppFollow. Why do I need to put my credentials on the App Store? Is it safe?.Sales integration shows revenue for paid apps and downloads from Sales report. For Android apps, this integration provides also additional details for the reviews (app version, OS, device) ĪSO integration gives access to ASO Analytics (traffic and downloads) Reply to reviews allows to publish replies to reviews. Why should I integrate App Store or Google Play account?.
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